{"id":4035,"date":"2025-09-29T10:43:44","date_gmt":"2025-09-29T10:43:44","guid":{"rendered":"https:\/\/www.pernici.com\/envois-et-retours\/"},"modified":"2025-11-14T12:38:35","modified_gmt":"2025-11-14T12:38:35","slug":"envois-et-retours","status":"publish","type":"page","link":"https:\/\/www.pernici.com\/fr\/envois-et-retours\/","title":{"rendered":"Envois et retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4035\" class=\"elementor elementor-4035 elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a72f37 e-flex e-con-boxed e-con e-parent\" data-id=\"6a72f37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04e5433 testi_istituz elementor-widget elementor-widget-text-editor\" data-id=\"04e5433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Commandes, envois et retours &#8211; FAQ<\/h1><h3>Comment puis-je suivre ma commande ?<\/h3><p>Pour suivre votre commande, rendez-vous sur la page de suivi des commandes.<\/p><h3>Comment puis-je annuler ou modifier ma commande ?<\/h3><p>Une fois votre commande pass\u00e9e, nous ne pouvons pas en modifier les d\u00e9tails ni l&rsquo;annuler.<\/p><h3>Que faire si je n&rsquo;ai pas re\u00e7u ma commande ?<\/h3><p>Si vous n&rsquo;avez pas re\u00e7u votre commande, veuillez contacter notre service client\u00e8le (visitez notre page Contactez-nous pour plus de d\u00e9tails).<\/p><h3>Quels sont les co\u00fbts et les d\u00e9lais de livraison ?<\/h3><p>Nous exp\u00e9dions les commandes dans un d\u00e9lai de 5 jours ouvrables<\/p><h3>Que se passe-t-il si je re\u00e7ois ma commande et qu&rsquo;elle est endommag\u00e9e, d\u00e9fectueuse ou diff\u00e9rente de celle que j&rsquo;ai command\u00e9e ?<\/h3><p>Si vous n&rsquo;\u00eates pas enti\u00e8rement satisfait de votre commande, veuillez contacter notre service client\u00e8le (visitez notre page Contactez-nous pour plus de d\u00e9tails).<\/p><h3>Comment faire un retour ?<\/h3><p>Pour effectuer un retour, le produit doit \u00eatre intact et non endommag\u00e9. Pour obtenir un remboursement, veuillez contacter notre service client\u00e8le (visitez notre page Contactez-nous pour plus de d\u00e9tails).<\/p><h3>Quels sont les co\u00fbts et les d\u00e9lais de livraison ?<\/h3><p>Nous avons plusieurs options de livraison, en fonction de l&rsquo;endroit o\u00f9 vous vous trouvez. Consultez notre page \u00ab\u00a0Suivre mon envoi\u00a0\u00bb pour plus de d\u00e9tails.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Commandes, envois et retours &#8211; FAQ Comment puis-je suivre ma commande ? Pour suivre votre commande, rendez-vous sur la page de suivi des commandes. Comment puis-je annuler ou modifier ma commande ? Une fois votre commande pass\u00e9e, nous ne pouvons pas en modifier les d\u00e9tails ni l&rsquo;annuler. Que faire si je n&rsquo;ai pas re\u00e7u ma [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4035","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Envois et retours - Cereria Pernici<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pernici.com\/fr\/envois-et-retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Envois et retours - Cereria Pernici\" \/>\n<meta property=\"og:description\" content=\"Commandes, envois et retours &#8211; FAQ Comment puis-je suivre ma commande ? 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